At Warrior Wellness, we value your time and wellness journey. To ensure that we can accommodate all our clients effectively, we have the following cancellation and rescheduling policy.
24-Hour Advance Notice: Please cancel or reschedule your appointment at least 24 hours in advance. This allows us to offer the slot to other clients. You can cancel or reschedule via our online booking system, email, or phone.
Cancellations Within 24 Hours: If you cancel within 24 hours of your scheduled appointment, a cancellation fee of 50% of the service cost will be charged. This fee supports our therapists and the allocation of their time.
Day of Appointment Cancellations/No-Shows: Attempting to cancel on the day of your appointment, or not showing up for your scheduled time, will be considered a no-show. In such cases, you will be charged the full amount of the scheduled service.
Rescheduling Rules: The same 24-hour notice requirement applies to rescheduling. If you attempt to reschedule within 24 hours of your appointment, our system will not allow it, and it will be treated as a late cancellation, subject to the above-mentioned fees.
Emergency Exceptions: We understand that emergencies happen. If you face an unexpected emergency, please contact us as soon as possible to discuss your situation.
We thank you for your understanding and cooperation with this policy, which helps us maintain a high standard of service and availability for all our clients at Warrior Wellness.
We look forward to helping you on your path to wellness.
